A Fresh Start, Built on Excellence
Welcome to The Rug Collective! Since March 2025, our team has proudly taken ownership of therugcollective.com. While we continue the legacy of innovation and practicality established since 2015, we are committed to significantly enhancing your shopping experience, especially in customer support and communication.
We understand that previously some of you experienced challenges in receiving prompt customer support. We genuinely apologize for any past inconvenience and want to reassure you that your satisfaction is our top priority. Our new management has implemented comprehensive measures to ensure efficient, transparent, and compassionate customer service, addressing your queries and needs swiftly.
Our Journey
The Rug Collective was born from a simple yet powerful idea: stylish, practical rugs that enhance your living spaces without adding to your cleaning burdens. With over 50 years of combined industry experience, our founders launched a game-changing collection of wipe-clean, machine-washable rugs in 2018, revolutionizing homes worldwide.
As new stewards of this innovative legacy, we are passionate about making your life easier and your home more beautiful. Our wipe-clean rugs, featuring our innovative nanoWipe™ coating and Fur-riendly™ allergen control treatment, ensure spills and messes become minor inconveniences, not disasters.
Why Choose Us?
We're here because we believe life is meant for living, not for constant cleaning. From busy parents juggling family life, young couples carving out precious time, to professionals seeking practicality without compromising on style, The Rug Collective has you covered. Our diverse designs from traditional and oriental to contemporary abstracts, complement any decor while meeting the demands of daily life.
Our Promise
Under new ownership, our pledge is simple yet powerful:
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Enhanced Customer Service: Prompt, friendly, and effective communication.
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Innovative Products: Stylish, practical, life-enhancing rugs.
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Sustainable Living: Reducing waste and improving home health.
We thank you for welcoming us into your homes and look forward to many wonderful years ahead, creating spaces where comfort meets practicality.
